Privacy notice

Last Updated: October 25, 2024

At Winsome Trading, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Notice outlines how we collect, use, disclose, and safeguard your data. We want you to understand your rights and our practices, ensuring transparency in how we handle your information. Please take a moment to review this notice to learn more about our commitment to your privacy.

Information We Collect

We collect information directly from you when you submit forms or inquiries on our website. This may include:

Personal Information: Information that can identify you, such as your name, email address, phone number, and any other details you provide in the form fields.
Optional Information: Any additional information you choose to provide that may help us improve our services or tailor our communications to you.
Feedback and Comments: If you submit feedback or comments through our forms, we collect this information to enhance our offerings and address your concerns.

How We Use Your Information

We utilize the information we collect for several key purposes, including:

Service Delivery: To provide, maintain, and improve our services and features, ensuring they meet your needs.
Communication: To communicate with you about your account, transactions, or service updates, as well as to send you promotional materials or newsletters (if you have opted in).
Compliance: To comply with applicable laws, regulations, and legal requests, ensuring we uphold our obligations.

Information Sharing and Disclosure

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. We may be required to share your information in the following circumstances:

Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the very unlikely event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We may notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
Protection of Rights: Only if it is required by law or public authorities, we may disclose your information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
With Your Consent: We may share your information with third parties for any other purpose with your explicit consent.

Importantly, we do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described above.

Data Security

We are committed to ensuring the security of your personal information. We implement a variety of security measures designed to protect your data from unauthorized access, use, or disclosure. These measures include:

Encryption: Sensitive information transmitted online is encrypted using secure socket layer (SSL) technology.
Access Controls: Access to personal information is strictly limited only to authorized personnel who require the information to perform their job duties.
Regular Security Audits: We conduct regular assessments of our systems and processes to identify and mitigate potential vulnerabilities.
Data Retention Policies: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure to all parties. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, please contact us using the information provided below.

Your Rights

As a user of our services, you have certain rights regarding your personal information. These rights may vary depending on your location, but generally include the following:

Access: You have the right to request access to your personal information we hold about you. This allows you to understand how and why we are using your data.
Correction: If you believe that any of your personal information is inaccurate or incomplete, you have the right to request our correction of that data.
Deletion: You have the right to request the deletion of your personal information under certain circumstances. This is also known as the "right to be forgotten."
Restriction of Processing: You can request that we restrict the processing of your personal information in certain situations, such as when you contest the accuracy of your data.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to request the transfer of that data to another controller where feasible.
Objection to Processing: You have the right to object to the processing of your personal information based on legitimate interests, including profiling, where applicable.
Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.
Right to Complain: If you believe that your rights have been violated, you have the right to lodge a complaint with a supervisory authority in the jurisdiction of Washington State.

To exercise any of these rights, please contact us at (425) 483-8888.

Cookies and Tracking Technologies

Our website does not use cookies or any tracking technologies to collect personal information or track user activity. We are committed to protecting your privacy and ensuring a transparent online experience.

Third-Party Links

Our website may include links to third-party websites or services. We do not control these sites and are not responsible for their content or privacy practices. If you choose to visit a third-party link, we recommend reviewing their privacy policies and terms of service. Please note that we are not liable for any issues that may arise from your use of these external sites.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated notice will be posted on our website, and we encourage you to review it periodically to stay informed about how we protect your information and your privacy rights. Your continued use of our services following any updates signifies your acceptance of the revised notice.

Contact Information

If you have any questions or concerns about this Privacy Notice, or if you wish to exercise your rights regarding your personal information, please contact us at:

Email: info@winsomewood.com
Phone: (425) 483-8888
Mailing Address:

We are committed to addressing your inquiries promptly.